KOL Management Platform from ExtendMed

Maximize the frequency & value of your KOL interactions at a third of the cost of traditional approaches.

We partner with hundreds of pharmaceutical, biotech, and healthcare companies to key opinion leaders in advisory boards, interactive training, and speaker programs more efficiently than alternate solutions. Our program outcomes influence key business decisions our clients make every day.

We also support medical communications agencies to systematize the identification, engagement and learnings from their clients’ essential audiences—including HCPs, patients, market access experts, and specialty pharmacies.

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Ready for richer KOL engagements? Let's talk. Express your interest & start the conversation.

How much are inconsistent KOL interactions costing you?

Most commercial and medical affairs leaders struggle to interact with experts, manage speakers and events, implement educational programs, and handle their reporting needs. They don’t have a thoughtful KOL and HCP engagement strategy, much less a technology platform to manage and execute that strategy from one place.
 
Failing to bring experts together to share their insights can put your mission in jeopardy—whether it’s advancing clinical research or bringing your products to market.
 
For over 20 years, we've helped life science teams—and their agencies—solve this exact problem.

 

Simplify & strengthen your KOL engagement & medical education workflow with ExtendMed.

ExtendMed helps you connect, educate, and train global healthcare thought leaders, facilitate rich discussions, and save hours of administrative and logistical work on a simple, powerful expert engagement platform.
 
We don’t just build technology solutions—we have years of experience working with industry partners to provide you with recommendations that lower costs and improve efficiencies across your workflow.

Our KOL engagement solutions—at a glance

Connect

Support rich expert discussion and debate within a secure online network. Host a virtual ad board, a steering committee, or a clinical study update meeting for participating sites around the globe.

Advisor engagement & speaker bureau solutions:
  • Streamlined pre-meeting planning and setup
  • Strict adherence to production scheduled with tight budget management
  • Website setup with custom branding
  • Invitation and RSVP management with personalization and calendar integration
  • Speaker prep and logistics rehearsal
  • Participant pre-meeting technical system checks
  • Professional meeting facilitation and dedicated technical support
  • Post-meeting reporting and artificial intelligence analysis of key themes / critical perspectives
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Educate

Leverage educational content across regions, professions, and specialties. Manage faculty, curricula, multimedia, content, and certification in one platform.

Advisor engagement & speaker bureau solutions:
  • Provide resources to users and engage in ongoing discussion boards
  • Test participant knowledge or gain feedback about materials embedded in a questionnaire or posted in a resource center
  • Send reminders for required assessments or reach out privately to follow up on a discussion comment
  • Manage curriculum with portfolio planning, needs assessment, and outcome evaluation
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Track

Track how many participants have engaged in each of your activities in your portal through a simple reporting dashboard.

Advisor engagement & speaker bureau solutions:
  • Speaker contracting and aggregate spend tracking
  • Speaker training (and presentation building)
  • Speaker profiles and event planning
  • Automated email alerts to attendees for logistical updates and post-event evaluation questionnaire
  • Speaker ratings from sales representatives and attendees
  • Program closeout in compliance with Sunshine reporting regulations
  • Dedicated technical and content support
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Engage KOLs across your organization with a system that's timely, convenient, and compliant.

No matter what stage of the product lifecycle you’re in, we know you work with many experts. Our platform and consultants help you manage those existing relationships and create new ones quickly, consistently, and cost-effectively.

Synchronous, secure virtual ad boards and meetings
Make product approval and launches more successful by building better relationships with investigators and KOLs through support and more frequent, online engagements. ExtendMed’s system offers virtual meetings to engage experts across time zones conveniently, affordably, and safely.
Asynchronous KOL engagement

Asynchronous discussion boards let you keep the conversation going outside of meetings while surveys enable you to solicit feedback and save valuable meeting time, improve your programs, and demonstrate success to peers and leaders.


Beyond a transcript

ExtendMed doesn’t just record and transcribe meetings—it also applies AI to help you take notes, generate meeting summaries that can include video highlights to share with management, and reveal common themes across multiple discussions.


Rich KOL engagement insights

View and analyze data from your physician engagements for in-depth reporting and continuous improvement.


A centralized platform for managing contracts and payments 

ExtendMed helps you create, send, receive, and track your contracts—and process payments—faster and more reliably from one platform.


Digital field training

A single learning management system for distributing training to sales representatives, nurse educators, and medical science liaisons as well as gathering training program data for reporting.


Speaker engagement management tools

Centralize your physical and virtual logistics management for speaker engagements.


Expense and Sunshine reporting

ExtendMed lets you summarize payments across projects and associate payments with one or many expenses. Save time by managing these administrative tasks in a centralized, user-friendly platform.


Produce medical education videos

Quickly create and share videos of key meeting takeaways.


More than software

ExtendMed not only provides a centralized platform for pharma meetings, but also expert advice and hands-on guidance to deploy best practices, further decrease costs, and maximize learnings throughout your organization.


Premium support

Each client is assigned their own dedicated program manager to provide development, implementation, training, and follow-up support.

Testimonials

We've helped hundreds of organizations advance patient care with more efficient systems for engaging their experts and moving products forward.

 

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ExtendMed gave me wonderful support in running this program, once again. It is so helpful to have a reliable technology partner for our virtual peer-to-peer programs (aka speaker programs with bureau). They reached out before the program to ask whether I had questions, during the program to make sure everything was running smoothly and after the program to make it easy for me to close out attendance and expenses, online.

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Bridget Tygh
Territory Business Manager, Nabriva Therapeutics
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In 25 years of working with vendors, ExtendMed stands at the top of the list. How so? They're strategic partners, arming my staff with vital statistics and sharing their experience and ideas for the future. They're nimble. We've had to change course in our work together. They've anticipated issues, recommended new directions, and implemented our decisions efficiently. They understand our business. ExtendMed provides us with instructional design and marketing support, and they communicate stepwise progress towards attaining our goals.

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Jaime Arvizu
Vice President, Head of Medical Affairs, North America. Ultragenyx Pharmaceutical Inc.
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I’ve really never seen a vendor so open and willing to help out on any front.

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Beth Welch
Representing the American Society for Gastrointestinal Endoscopy

Work with a partner that gets results.

Since 2000, we’ve been helping leaders in the pharmaceutical, biotech, and device industries—as well as medical communications agencies, research, and education organizations—deliver the efficiencies and capabilities they need to focus on the work that matters most. Are you next?

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A pharmaceutical company was needed timely and frequent feedback from a panel of KOLs around the creation of a patient database to collect real-world data post-product launch.

ExtendMed saved them more than 200 hours by shifting away from traditional meetings. Our platform cut the cost of soliciting the perspectives of these thought leaders by two-thirds.

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A top 20 multinational pharmaceutical company needed to reduce costs and increase communication effectiveness across active trial sites, from trial start to completion, in line with protocol requirements.

ExtendMed achieved over 80% site participation in these virtual meetings, shrunk participant commitment from days to 60 minutes, and the planning process from six months to two. Cost savings were reported at 66% versus a traditional face-to-face event. Internal staff reduced planning time by half, and evaluations remained as strong as in-person events.

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A mid-size pharmaceutical company lacked marketing focus and wanted to use a group of KOLs to assess their marketing strategy.

Using ExtendMed to streamline market testing between external experts and the commercial team, the company began monthly outreach to build stronger specialist relationships, differentiated its position in a competitive market, and enabled clinical experts to provide feedback at their convenience—better noting the actions taken from their input.

3 simple steps to better KOL interactions

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Schedule a call with our team. We’ll discuss your goals, challenges, and potential solutions.
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Get a personalized demo of our platform and services. If we’re a fit, we’ll work closely with your team to craft and deliver a solution to your precise needs.

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You save time planning, organizing, and facilitating interactions, harvest deeper insight from KOLs, and quickly deliver useful information and updates to stakeholders.

How long are you going to wait to solicit better insights across your programs?

Submit the form below and we’ll be in touch within one business day.

Start the conversation.