WHO WE SERVE

Pharma, biotech, and medical device commercial teams

Drive brand awareness, boost prescription volumes, and gain deep insights into patient and prescriber needs—all while managing tight deadlines and multiple high-stakes projects with limited resources.

Are scattered tools slowing down your critical commercial activities?

Every day, we see commercial teams and their agency partners waste hours switching between disjointed tools — manually updating spreadsheets, copy-pasting speaker information, and chasing down approvals.

Each speaker program means another spreadsheet. Each congress requires a new tracking system. Each market research initiative creates another silo of data. Managing critical stakeholders through disconnected tools makes it impossible to see the full picture of your brand's impact or make data-driven decisions.

With competing brands launching and market dynamics shifting weekly, this hidden productivity tax is costing you market share.

Which of these common commercial challenges are you dealing with?

  • Managing multiple high-stakes projects with limited resources
  • Meeting tight deadlines while maintaining quality
  • Driving brand awareness effectively
  • Understanding evolving patient and prescriber needs
  • Tracking and measuring program success

One platform—and partner—that finally connects your commercial activities

ExtendMed's Health Expert Connect platform eliminates the endless sprawl of tools by centralizing every aspect of your commercial operations.

From speaker program logistics to congress management to market research, everything lives in one place.

Your team can focus on what matters most: driving brand awareness and building meaningful relationships with healthcare providers. Commercial teams work with us when they want to execute their strategies with precision and measurable impact.

A few key commercial capabilities at a glance

ExtendMed steps in as your crucial partner, offering a comprehensive suite of solutions designed to streamline these complex processes. Here are just a few of the ways we support commercial teams.

Congress event support

  • Build and manage registration sites that actually work
  • Handle venue logistics without the back-and-forth emails
  • Schedule 1:1 meetings through an intuitive interface
  • Generate comprehensive reports that show real impact

Speaker programs

  • Deploy speaker training that tracks completion
  • Manage slides and assets in one searchable library
  • Track attendance without manual data entry
  • Handle venue management systematically

Webcasts, podcasts and videos

  • Content creation and editing tools
  • Distribution channels management
  • Engagement tracking and analytics
  • Integration with other marketing initiatives

Market testing

  • Survey design and distribution tools
  • Real-time data collection and analysis
  • Customizable reporting features
  • Integration with other market research initiatives

Journey mapping and message testing

  • Interactive journey mapping capabilities
  • Message testing across various channels
  • Stakeholder feedback integration
  • Data-driven insights for strategy refinement

Full-service and self-managed speaker programs

Full-service partnership

When your team needs comprehensive support without adding headcount, our full-service partnership delivers everything you need. We handle all program planning, stakeholder communications, and execution while you maintain strategic oversight.

This approach works best for teams without dedicated event staff, organizations new to speaker programs, or those seeking white-glove service with strategic guidance. Our team manages the entire setup process, letting you focus on your strategic objectives.

Self-managed platform

For experienced teams that need a powerful platform, our self-managed option puts you in control. You'll get direct access to automated workflows, smart targeting tools, and comprehensive analytics, backed by integration support.

This solution is perfect for pharma teams with event expertise, agencies managing multiple clients, or organizations running high-volume programs (200+ programs). Implementation happens over two months: we'll help set up your platform and train your team in month one, then handle integration and launch in month two.

How to get started with ExtendMed

Achieving better expert interactions is as easy as:

1
Step 1

Schedule a call with our team. We’ll discuss your goals, pain points and how our prebuilt and fully customizable platform can support your business needs.

2
Step 2

Get a personalized demo of our platform and our white glove services. If we’re a fit, we’ll work closely with your team to craft and deliver successful programs.

3
Step 3

Save time planning, organizing and facilitating productive interactions—harvest deeper insights from experts and quickly deliver useful information and actionable updates to stakeholders.

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We feel your team does the best job out of any vendor we have used for virtual advisory boards."
Vice President, Group Account Director
Global Medical Communications Firm
Mediar Thereapeutics
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Ready to run better commercial programs?

Your team's expertise should go toward strategic decisions, not logistics. Let's discuss how to free them up, whether through our full-service support or streamlined platform.

Start the conversation

"We're a medical communications agency—can we hire you?"

Absolutely! We support agencies to engage their clients’ essential HCP audiences.