Centers of Excellence Training

Share and develop expertise across healthcare organizations with learning programs that transform clinical practice

ExtendMed's Health Expert Connect™ connects expert sites with learner sites through interactive educational experiences designed to build genuine clinical expertise and expand access to specialized care.

Expertise shouldn't stay concentrated in a few locations

Too often, healthcare organizations struggle to transfer specialized knowledge from established centers to new sites, limiting patient access to innovative treatments and preventing the widespread adoption of complex procedures and best practices.

ExtendMed transforms expertise sharing from isolated demonstrations into structured learning pathways that develop true Centers of Excellence at each participating site through practice, feedback and ongoing consultation.

 

 

See Health Expert ConnectTM in action

learning programs

Design comprehensive learning programs

Collaborate with educational experts to create structured learning pathways that incorporate proven adult learning principles. Move beyond one-time didactic sessions to develop genuine expertise through multi-stage interventions.

live demo

Facilitate live demonstrations and recordings

Share clinical expertise through live procedure demonstrations, patient interviews and surgical recordings. Create permanent reference libraries that learner sites can access as they develop their specialized skills.

expert feedback

Enable practice with expert feedback

Create safe environments for learner sites to practice new techniques and receive expert critique. Allow participants to record their own procedures for review and guidance from established centers of excellence.

feedback survey

Implement case-based learning

Build discussion forums where participants submit challenging cases and receive expert guidance. Use structured assessments to evaluate clinical decision-making and technique development over time.

consultation network

Establish Ongoing Consultation Networks

Create asynchronous communication channels that allow learner sites to consult with experts during real-world implementation. Foster communities of practice that sustain engagement beyond formal training sessions.

competency development

Track competency development

Document expertise growth through comprehensive assessment approaches that measure skill acquisition across multiple learning activities. Ensure participants develop the capabilities necessary to become centers of excellence themselves.

Everything you need for effective centers of excellence programs

Develop

  • Structured learning pathway design based on educational best practices
  • Multi-stage intervention planning that builds expertise over time
  • Adult learning principle integration for maximum knowledge retention
  • Customized curriculum development for specific therapeutic areas

Share

  • Live procedure demonstrations with expert commentary
  • Video libraries of surgical techniques and patient interactions
  • Best practice documentation and reference materials
  • Cross-site knowledge transfer and expertise distribution

Practice

  • Safe environments for technique development and skill building
  • Expert feedback on recorded practice sessions
  • Case-based learning with real-world scenario application
  • Competency assessment and certification pathways

See how we help teams like yours

Mediar Therapeutics needed rapid, cross-functional insights in fibrosis. We convened a virtual advisory board of top experts, facilitated real-time collaboration and fast-tracked the feedback loop.

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A global oncology biopharma used Health Expert Connect™ to orchestrate 1:1s, a dinner forum and follow-ups across ASCO and EHA—centralizing schedules, compliance tracking and KOL analytics to deepen relationships at scale.

An inflammatory-disease company expanding into nephrology ran asynchronous boards, surveys and chart audits to learn the market fast, refine messaging and engage specialists every six weeks—accelerating entry with lower spend.

A small pharma prepping first launch scaled stakeholder engagement with a lean team, mixing virtual meetings and ongoing discussion to surface payer hurdles and patient insights early, de-risk and beat rivals to key KOLs.

jamie arviso ultragenyx profile
Jaime Arvizo Vice President, Head of Medical Affairs

In 25 years of working with vendors, ExtendMed stands at the top of the list. They’re strategic partners, arming my staff with vital statistics and sharing their experience and ideas for the future. They’re nimble and they understand our business. They’ve anticipated issues, recommended new directions and implemented our decisions efficiently.”

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Vice President, Group Account DirectorGlobal Medical Comms Firm

We feel your team does the best job out of any vendor we have used for virtual advisory boards.”

Dr. Michael Chang Vice President, Medical Affairs

The virtual format enables more frequent touchpoints while reducing time commitments for busy specialists. We can build relationships and confidence across multiple specialty areas in ways that traditional in-person meetings never could. The platform makes it possible to engage specialists who would never attend a weekend conference but will participate in targeted discussions relevant to their practice."

Compare Centers of Excellence training with vs. without ExtendMed

Click through each category to see how Health Expert Connect™ compares to traditional training approaches—and what teams gain when they make the switch.

Learning program structure with ExtendMed

Structured learning pathways incorporating proven adult learning principles with practice opportunities, expert feedback and competency assessment. Multi-stage interventions that build genuine expertise over time.

Learning program structure without ExtendMed

One-time didactic presentations with limited interaction or practice opportunities. Knowledge transfer without skill development or competency verification.

Expertise documentation and sharing with ExtendMed

Comprehensive video libraries of procedures, patient interviews and surgical techniques. Permanent reference materials that learner sites can access during skill development.

Expertise documentation and sharing without ExtendMed

Limited documentation of specialized techniques. No systematic way to capture and share procedural knowledge across multiple sites and learning sessions.

Practice and skill development with ExtendMed

Safe environments for technique practice with expert feedback on recorded sessions. Opportunities to demonstrate developing skills and receive guidance on improvement.

Practice and skill development without ExtendMed

No structured practice opportunities or expert feedback mechanisms. Learners must develop skills independently without guidance or assessment.

Ongoing expert consultation with ExtendMed

Asynchronous consultation channels allow real-world implementation support. Communities of practice that provide ongoing guidance as learners apply new techniques.

Ongoing expert consultation without ExtendMed

Limited access to expert guidance during implementation. No systematic way to address challenges or questions that arise during real-world application.

Administrative and practical support with ExtendMed

Comprehensive support including prior authorization guidance, insurance coverage strategies and practice management consultation. Address real-world implementation barriers beyond clinical technique.

Administrative and practical support
without ExtendMed

Focus is limited to clinical techniques without addressing practical implementation challenges like administrative procedures and insurance processes.

Competency assessment
with ExtendMed

Systematic tracking of skill development through multiple learning activities and assessments. Documentation of expertise growth and certification when competency standards are met.

Competency assessment without ExtendMed

No systematic competency assessment or skill development tracking. Difficulty determining whether training objectives have been achieved.

Better centers of excellence training in just three steps

Nobody wants to add complexity to expertise sharing. That's why we've made developing effective centers of excellence programs straightforward and impactful—from initial design to measurable skill development.

Express your interest

Fill out the form below so we can understand your expertise-sharing objectives, expert site identification needs, and current training challenges.

Get a tailored demo

We'll show you how our platform can transform your centers of excellence programs end-to-end. You'll see exactly how it supports structured learning, practice opportunities, and competency development.

Launch with confidence

We'll guide you through program design, expert site coordination, and learning pathway implementation. Your centers of excellence program will have dedicated support throughout the expertise development process.

Success Story

Multi-product excellence programs

For a global pharmaceutical company focused on diabetes treatments, we developed centers of excellence programs that spanned multiple products and treatments simultaneously. Rather than creating isolated programs for each treatment, our platform enabled the company to build expertise across their entire diabetes portfolio, allowing clinicians to develop comprehensive approaches to diabetes management.

These programs operated globally, connecting experts and learners across international boundaries to share best practices in diabetes care. The integrated approach meant that learner sites developed expertise not just in individual treatments, but in coordinated diabetes management strategies that improved overall patient outcomes.

The success of this comprehensive model demonstrated how centers of excellence programs can transcend individual product training to create genuine therapeutic expertise that benefits both healthcare providers and their patients.

A few FAQs

Still have questions? Here are answers to the most common ones we hear from clients exploring Health Expert Connect™ for centers of excellence training.

How do you move beyond simple presentations to develop genuine expertise?

We incorporate proven adult learning principles including two-way engagement, practical application opportunities, expert feedback and repeated practice over time. Our programs focus on skill development rather than just knowledge transfer.

Can you document and share specialized clinical techniques effectively?

Yes. We create comprehensive video libraries of procedures, surgeries, infusions and patient interviews that serve as permanent reference materials for learner sites developing their specialized skills.

How do you provide ongoing support beyond formal training sessions?

We establish discussion boards and asynchronous consultation channels that allow learner sites to seek expert guidance during real-world implementation. This creates communities of practice that sustain learning relationships.

What types of practical implementation support do you provide?

Beyond clinical techniques, we address real-world barriers including prior authorization processes, insurance coverage strategies and practice management consultation to ensure successful implementation.

How do you measure and document skill development over time?

We track progress through multiple learning activities including case-based assessments, recorded practice sessions and expert evaluations to document competency development systematically.

Can centers of excellence programs work for multiple products simultaneously?

Absolutely. We've successfully developed integrated programs that build expertise across entire therapeutic portfolios, allowing clinicians to develop comprehensive treatment approaches rather than isolated product knowledge.

What support do you provide for designing effective learning experiences?

We offer comprehensive program design consultation incorporating educational best practices, multi-stage intervention planning and competency assessment development tailored to your specific therapeutic area.

I have another question.

We’re happy to answer it. Contact us directly or use the form above to request a demo and start the conversation.

Ready to talk centers of excellence success?

Request a demo today.

No pressure. No spam. Just a quick conversation with our experts. Submit the form below to express your interest in a demo. We'll be in touch within one business day. And don't worry—we value your privacy as much as you do.