CLINICAL TRIAL SITE ENGAGEMENT & MANAGEMENT

Transform your clinical trials from a series of checkpoints into a journey of sustained engagement.

ExtendMed's Health Expert Connect^™ platform supports your clinical trial sites from start to finish, keeping investigators and staff motivated and aligned throughout your study's journey.

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How do you keep sites motivated and engaged throughout long-duration clinical trials?

Managing clinical trials is like running a marathon—success requires consistent engagement, motivation and support. Sites and investigators must maintain their enthusiasm and commitment while meticulously tracking data over periods that often extend 12-18 months or longer.

Our platform provides the comprehensive engagement tools needed to keep sites connected, valued and focused on advancing patient care through clinical research.

Common trial site challenges:

Clinical trials often span a year or longer, making it difficult for sites to maintain their initial enthusiasm and momentum.
Sites must balance clinical trial responsibilities with their regular patient care duties. Staff need ongoing support to effectively manage study protocols, patient recruitment and data collection without becoming overwhelmed.
Sites need effective tools and strategies to maintain patient participation throughout the full study duration.
With multiple sites and stakeholders involved, ensuring consistent communication and timely updates can be challenging.

ExtendMed's platform enables sponsors to maintain sustained site engagement throughout lengthy clinical trials through systematic virtual collaboration.

Our solution transforms the challenge of long-duration studies into an opportunity for meaningful engagement by starting strong with comprehensive site onboarding and training. These initial education sessions build excitement for the study's mission while ensuring all staff understands protocols and requirements, setting the foundation for successful trial execution.

We maintain momentum through regular check-ins and updates that keep sites feeling valued and connected. Sponsors can share study progress, facilitate inter-site communication, provide continuing education and address challenges in real-time. Ongoing engagement ensures sites remain motivated and focused on quality data collection throughout the trial's duration.

Our platform also optimizes the patient experience throughout the study lifecycle. Sites gain tools to manage patient education resources, track logistics support, collect satisfaction feedback and develop effective retention strategies—exactly what sites need to maintain strong patient participation while delivering high-quality research outcomes.

Key benefits and differentiators:
clinical trial engagement

Sustained site motivation

Regular touchpoints and recognition help maintain site enthusiasm throughout lengthy trials. Sites feel valued and connected to the study's broader mission.

Enhanced data quality

Engaged sites produce better-quality data. Our platform helps maintain protocol compliance and thorough documentation through ongoing support and education.

Improved patient retention

Better-supported sites are better equipped to keep patients engaged. Shared best practices and resources help sites overcome common retention challenges.

Real-time problem solving

Quick identification and resolution of site challenges helps prevent small issues from becoming major problems. Our platform facilitates rapid communication and collaborative solution development.

Flexible integration

Our solution works seamlessly alongside your existing trial infrastructure. It’s compatible with CRO partnerships, integrated with patient data collection apps and supports recruitment programs.

Continuous collaboration

Many sponsors return for subsequent trial phases or new studies, typically reengaging after brief breaks between projects. Our platform maintains site relationships and institutional knowledge between studies.

Surveys and feedback

Gather regular input from sites about:

Resource and support needs
Protocol implementation challenges
Patient recruitment and retention strategies
Educational material effectiveness
Overall study experience

Discussion forums

Enable collaborative problem-solving and best practice sharing through:

Secure spaces for inter-site communication
Protocol clarification threads
Patient retention strategy discussions
Resource sharing capabilities

Document management

Provide organized access to:

Study protocols and amendments
Patient education materials
Site training resources
Best practice guides

Virtual meetings

Facilitate regular study updates and training through:

Investigator meetings
Site coordinator check-ins
Protocol review sessions
Best practice sharing workshops

Better engagement across all trial phases

Clinical trials naturally flow through three distinct phases, each requiring different engagement approaches.

Launch phase: building initial momentum

Sites begin with high energy and enthusiasm. Our platform helps channel this energy through comprehensive training and clear protocol establishment.

Maintenance phase: sustaining engagement

Like marathon runners hitting "the wall," sites often face motivation challenges during the middle months of a trial. Our platform maintains momentum through regular progress updates and milestone celebrations, intersite collaboration, protocol support and recognition.

Completion phase: finishing strong

As trials conclude, focus shifts to thorough data collection and insights gathering. Our platform helps sites complete final documentation, gather patient feedback, share learnings across research teams and prepare for future trials.

Success story

Collaborative patient exit surveys

Our platform recently supported a major pharmaceutical company in optimizing their trial completion process through collaborative patient exit survey development. Principal investigators used our discussion tools to review and refine survey questions, ensuring they would effectively capture crucial data about:

Patient recruitment channels and motivations
The quality of clinical team communications
Physical and mental treatment benefits
Satisfaction with dosing schedules and procedures

By involving investigators in survey development, sites took greater ownership of the feedback process, leading to higher completion rates and more valuable insights for future trials.

See our platform in action.

Let's work together to:

Streamline the processes of site onboarding, training and continuous engagement to enhance the overall clinical trial experience.

Implement a comprehensive support system through virtual meetings and active peer-discussion boards, ensuring effective training, patient retention and transparent communication about study results.

Integrate seamlessly with existing CRO partnerships, offering clinical sites a convenient platform for regular check-ins, formal virtual meetings and real-time query resolutions.

Step 1

Schedule a call with our team. We'll work together to identify key engagement points and support needs throughout your trial timeline. This includes mapping site communication requirements, training need and patient retention strategies.

Request a demo

Step 2

Our team will develop a comprehensive engagement plan tailored to your trial's specific needs, including regular touchpoint scheduling, resource development and feedback mechanisms.

Request a demo

Step 3

We'll launch your program with initial site training and systematically deploy engagement activities throughout the trial, continuously monitoring and optimizing based on site feedback and needs.

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It's a fantastic platform to learn. The best part about participating, being an academic rheumatologist, I always want to hear what my colleagues in community practice are doing. What are their challenges, and how do they circumvent them? It has informed my daily practice."

Associate Professor of Medicine, Academic Clinician

Health Expert Connect™ advisor

I enjoy reading and giving comments to the bright contributions from my peers. I'm not sure that there's any forum worldwide with this many practitioners that have a vested interest in the disease state. Everything that is put out there is worth a lot."

Rheumatologist, Immunologist

Health Expert Connect™ advisor

Being part of this community was great for me. I work in a very small practice, so talking to other nurses in my same shoes and learning how they handle different situations was awesome. I picked up great ideas that make such a change in patients' lives."

Infusion Nurse

Health Expert Connect™ advisor

How long are you going to wait to solicit better insights?

Let’s talk about how we can help you facilitate richer engagements and make better decisions with fewer logistical headaches.

CLINICAL TRIAL SITE ENGAGEMENT & MANAGEMENT

Transform your clinical trials from a series of checkpoints into a journey of sustained engagement.

How do you keep sites motivated and engaged throughout long-duration clinical trials?

Common trial site challenges:

ExtendMed's platform enables sponsors to maintain sustained site engagement throughout lengthy clinical trials through systematic virtual collaboration.

Key benefits and differentiators: clinical trial engagement

Sustained site motivation

Enhanced data quality

Improved patient retention

Real-time problem solving

Flexible integration

Continuous collaboration

Our comprehensive toolset supports every aspect of clinical trial site engagement.

Surveys and feedback

Discussion forums

Document management

Virtual meetings

Better engagement across all trial phases

Launch phase: building initial momentum

Maintenance phase: sustaining engagement

Completion phase: finishing strong

Success story

Collaborative patient exit surveys

See our platform in action.

Ready for a personalized, one-on-one demo?

Let's work together to:

How to get started with ExtendMed

Achieving better trial site engagement is as easy as:

Step 1

Step 2

Step 3

Associate Professor of Medicine, Academic Clinician

Rheumatologist, Immunologist​

Infusion Nurse

How long are you going to wait to solicit better insights?

Start the conversation

Engagement beyond trial sites

Speaker Programs

Steering Committee Management

MSL & Representative Engagement

Congress Events

Video, Webcasts & Podcasts

Journal Clubs

Stakeholder Expansion

Centers of Excellence Training

Market Testing

Market Access & Pricing Strategy Focus Groups

Grant Management

Publication Planning & Real-Time Manuscript Collaboration

“We’re a medical communications agency—can we hire you?”

Key benefits and differentiators:
clinical trial engagement

Rheumatologist, Immunologist